6. Which of the following terms describes the strong pressures within a group to conform to group norms at the expense of critical and innovative thinking?
Group oppression
Groupspeak
Groupthought
Groupthought
Groupgrope
下列那一个术语描述的是在小组强大压力下，使关键费用的小组标准同创新思想的小组标准相一致?
小组的压抑
小组请求
小组思想
小组思维
小组摸索
7. Empathic Listening entails understanding another person’s frame of reference.To exhibit empathic Listening skills, a project manager should—
Mimic the content of the message
Probe, then content, then advise
Evaluate the content, then advise
Rephrase the content and reflect the feeling
None of the above
投入的倾听需要理解对方的观点.为展示投入的倾听技巧项目经理应该:
a. 模仿信息的内容
b. 探查内容进而建议
c. 评估内容继而建议
d. 改述内容并反映自己的观点
e. 以上均不是\
8. The presence of communication barriers is most likely to lead to—
Reduced productivity
Increased hostility
Low morale
Increased conflict
Increased stress
沟通障碍的存在最可能导致
生产力下降
敌对升级
士气低落
冲突增加
压力上升
9. As a project communication management process, administrative closeout consists of verifying and documenting project results to formalize acceptance of the project product by the customer. The output generated from administrative closeout activities consists of—
Project archives, formal acceptance, and lessons learned
Change requests, project records, and lessons learned
Lessons learned, performance reports, and change requests
Communication management plans, change requests, and project archives
None of the above
在项目沟通管理程序中，行政收尾包括验证并将项目结果形成文件实现客户正式接收项目产品. 行政收尾工序产生的输出包括：
项目档案，正式验收，取得的经验
要求变更，项目纪录，取得的经验
取得的经验，执行情况报告，变更要求
沟通管理计划，变更要求，项目档案
以上均不是
10. When communicating with an action-oriented person, a project manager should—
Be as brief as possible and emphasize the practicality of his or her ideas
Provide options, including the pros and cons
Stress the relationships between his or her proposals and the people concerned
Remain patient if the other person goes off on tangents
Speak as quickly as possible to ensure that all the information is conveyed
当与一个行为导向的人交流时项目经理应该：
尽可能简略并强调他或她观点的实用性
提供选项，包括正面的和负面的
强调他或她的提议和人们关心问题之间的关系
一旦对方离题需要保持耐心
尽快的交谈以确保所有信息被传达
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