二、完形填空。

One day，I picked up my daughter Eloise from school and went to the supermarket for a few things.I was hoping to be in and out__11__.

I found a short line with just one person in front of me.It was a/an __12__ woman，and she was paying for her things with only __13__.After a long day at work，I was unhappy with this old woman.

But then I watched the young clerk(职员).He helped her __14__ her change，so carefully taking it from her shaking hands.I __15__ him repeatedly(重复地) say to her：“Yes，ma'am.” When she asked if she had enough to buy a bag，he told her she did.Then he went two lines over to get __16__ for her.Never once did this clerk get annoyed or roll his eyes.He was patient and kind.

As I was watching him，I saw Eloise was too.I realized that my daughter was learning an important __17__ from a complete stranger.

__18__ the woman was finished，the clerk began ringing up(把……的费用相加) my things and thanked me __19__ my patience.I thanked him too.

Then we left the supermarket with a full bag，but also with a __20__ full of thankfulness for such an important lesson.

11.A.quickly B.slowly C.quietly D.freely

12.A.rich B.old C.poor D.healthy

13.A.change B.bill C.check D.card

14.A.copy B.compare C.count D.borrow

15.A.heard of B.listened to

C.looked at D.thought of

16.A.it B.that C.them D.one

17.A.class B.rule C.lesson D.habit

18.A.Though B.Before C.After D.Until

19.A.because B.for C.of D.to

20.A.sight B.brain C.body D.heart