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SECTION B SKIMMING AND SCANNING [5 MIN.]
In this section there are seven passages with a total of ten multiple-choice questions. Skim or scan them as required and then select your answers to the questions.
TEXT E
First read the following question.
81. This is a letter of _____.
A. inquiry
B. complaint
C. explanation
D. introduction
正确答案是
Now read Text E quickly and select your answer.
Dear Sir,
I am writing to you concerning the Bernster Special 150 SL that I bought from you two weeks ago. The car has now developed the following faults:
1. The steering wheel is loose.
2. The hand brake does not work.
3. Oil is leaking from the engine.
4. The driver's door does not close properly.
Will you please telephone me and we can arrange for you to collect the car. Unless you can put the car in perfect working order, I am afraid I shall report your company to the Consumers' Association.
Yours faithfully,
Tony Lockwood