商务英语中级口语指导:预定墨盒
A: May I help you?
B: Yes, I would like to place an order for toner cartridges. We have a standing agreement with you company, so we will need the same amount as last time. A: Let me key in your information into my computer. I will pull up our records for you . Do you have an order number? What name is the order listed under ?
B: It should be under Leslie Smith. The number is 184796 A. A: Yes, Mr. Smith. I have an order for three cases of cartridges, it that what you would like to refill?
B: Yes. A: Is there the correct billing address?
B: No, pls post the bill to 124 Hildrod Lane, Milton County, 98830. A: I will send you an invoice in the next few days. Your order should be delivered before the end of the day on Monday. B: Thank you.有什么需要帮忙的吗?
是的,我想订购墨盒。因为我们公司和你们公司有长期合同,我们需要与上次数量相同的墨盒。
让我把你的信息输进电脑,这样就能调出我们之间的生意记录…你有订单号吗?下订单的人叫什么名字?
应该是莱斯利。史密斯,号码是184796 A.有了,是史密斯先生。我们找到一个三箱墨盒的订单,你想按这个单子续订吗?
是的。
这个送票据的地址对吗?
不对,请把票据寄到弥尔顿郡希尔卓德街124号,邮政编码98830.过几天我就把发票给你寄去,你们所订的商品应该在周一下班前送到。
谢谢你。
Refill 补充Invoice 发票Deliver 递送Make an order 预定Standing agreement 长期的合同Key in (information) 输入(信息)
Pull up (information) 调出(信息)
Billing address 送订单的地址
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