【摘要】：威廉希尔app 整理了人的一生中，难免会遇见一些很难打交道的人。你知道的，就是那种你竭尽所能想要避开的人。这里告诉你和难相处人打交道的秘密都有哪些?请看以下具体内容。
1. Know Your Triggers
1. 知道自己的底线
Self-knowledge is powerful.
自知之明是强大的武器。
We all have subjects and idiosyncrasies that push our buttons, and I can almost guarantee that the difficult person in your life knows what those are—but do you? Spend some time exploring what really ticks you off. Is it when somebody talks about politics, money, or your family? Is it when your ex takes your kids to McDonald’s 3 days in a row?
每个人都有自己的底线，它们会被特定的事物引爆。我可以确信地告诉你，那些你最讨厌的人，往往熟知你的底线在哪里。那么你呢?你知道吗?花点时间好好想想吧，找出那些容易让你暴躁的事物来。比如，是不是一旦有人谈论起政治、或金钱、或你的家庭，你就开始不爽?或者是不是一想起你的前任连着三天用麦当劳打发孩子，你就暴躁了?
Once you have your list of those trigger buttons, you are ready to arm yourself. Create a plan. What will you do when the conversation steers dangerously close to one of your buttons?
一旦熟知自己的底线，那你就变得无坚不摧。列一个应对计划——比如，当谈话开始渐渐转移到你最讨厌的东西上时，该怎么应对?
You can practice deep breathing, take a short time-out, walk away from the conversation, or any combination of the three. Whatever allows you to center yourself and regain your focus onthe purpose of the conversation will work.
你可以试着深呼吸、或出门散散步、或直接起身，远离这个话题;或者你可以把这三件事一块儿做了。无论怎么应对，只要能让你把注意力转移回自己身上、并巩固你对该谈话的控制权的方法，就是好方法。
2. The STOP Phrases
2. 使用“停滞期”语句
If you are having a conversation with a difficult person and you just want it to end, these phrases seem to do the trick (or at least take the wind out of the other person’s sails).
假如你正在和一个难打交道的人聊天，而你非常想闭嘴走人。这个“停滞期”语句会很管用——至少它能把对方的气势灭到最低。
“Sorry you feel that way.”
“很抱歉让你有这样的感觉。”
“That’s your opinion.”
“好吧，这是你的看法。”
“Oh.”
“哦。”
“Perhaps you’re right.”
“或许你是对的。“
If you just repeat these phrases over and over during the conversation, eventually the other person will give up trying to get you to join the argument.
假如你不停重复这几句话，最终对方一定会放弃和你争吵的，哈哈。
3. Resist the Temptation to get Sucked In
3. 抑制住被卷入争执中的冲动
Difficult people want to engage you: don’t fall for that trap. Listen to what you’re saying: are you trying to justify, argue, defend, or explain your position? If you are, stop. If you don’t, the conversation will just continue to go around in circles. You will never change the mind of a difficult person—otherwise you probably wouldn’t be seeing them as “difficult.”
那些难打交道的人，最爱做的事就是让你卷入争执中。小心这个陷阱。听听此时自己的嘴巴在说些啥：是不是正在试图证明某事、或争论、或辩解、或解释自己的处境?如果是，请立即停止。因为如果你不停下来的话，这个对话将永远在一个圆里绕啊绕，毫无结果。因为你是没有办法改变对方这类人的想法的。否则的话，你也不会给他们贴上 “难打交道”的标签了。
Yes, sometimes we have to disengage in order to save our sanity, but keep in mind that everybody is doing the best they can with the emotional tools they have at their disposal. It is possible to get past our reactions to their difficult behaviors so that we may be able to do our part in building a calmer, more productive relationship, and in the end, this is all we can truly control—our own reactions.
的确，有时候为了拯救自己的理智，我们得学会放弃。但请记住，每个人其实都在尽己所能地生活着。抑制住对于那些讨厌举止的厌恶情感吧，这样的话，我们就能拥有更冷静、更有益的人际关系。总的来讲，其实最终我们真正能掌控的，是自己的情感。