第二节(共5小题;每小题2分，满分10 分)

根据短文内容，从短文后的选项中选出能填入空白处的最佳选项。选项中有两项为多余选项。

If you think about your circle of friends and family members, you can certainly pick out one or more people who are not good listeners.  36   If you’re fortunate, that person is a good friend, a loved one or a teacher.

All too often, we associate the benefits of good listening skills with achieving very specific outcomes, like following the boss’s orders (aimed at getting a job promotion).

37   We think of them as something basic, which we mastered in our formal schooling, along with dictation and obeying instructions, etc. This is a shame. We should know listening skills are the focus of lifetime learning and development, related to our communication skills.

38  All of these occur because two people or groups don’t listen to each other. We don’t analyze the root problem, or work on improvement steps.

We still tend to treat listening skills the way we treat learning to walk: we think that once we’ve acquired them, we’ve got them. We are ready to move on to the next thing. Wrong.  39

Poor listening skills often damage effective dialogue between people.  40  If we were able to reduce misunderstandings in our conversations by 20-30%, there would be benefits in efficiency and the elimination (消除) of tiresome repetition.

A. However, think about the upside potential.

B. We’re surrounded by this kind of outcome.

C. We tend to undervalue the importance of our listening skills.

D. Think about the number of failures, misunderstandings and arguments.

E. Equally you can think of someone you know who is a very good listener.

F. The challenge of listening is determining when the speaker wants a response or advice.

G. The problem is that people and language are far more complex than the roads we travel on.

第三部分 英语知识运用(共两节，满分45分)

第一节 完形填空(共20小题;每小题1.5分，满分30分)

阅读下面短文，从短文后各题所给的四个选项(A、B、C和D)中，选出可以填入空白处的最佳选项，并在答题卡上将该项涂黑。

Elaine was a saleswoman，who drove all over the city five days a week.When all the freeway lanes were at a dead stop, she would drive quickly along the emergency lane.While driving she usually  41  on her cell phone. Drinking a soda or eating a sandwich----her hands，legs，and mouth were always 42  while she was driving.

Last night she got  43  in Friday evening rush hour.She was going to be   44   for her date.She was already   45  when things seemed to be getting worse and all the traffic stopped.Elaine drove  46  over to the emergency lane.Soon she saw the red flashing lights in the mirror. She had to  47  her car.A good-looking officer walked up.“Officer, I’m pregnant.I have constant morning sickness.I’m just trying to get to the nearest store to buy my  48   ” She looked at the officer with  49  eyes.

He looked at her pitifully, then said  50  .“Okay，ma'am. Take the first exit you come to.I hope you'll be feeling better.”

The officer walked back to his car and Elaine drove on. This was the second time that  51  had worked for her.She had one more thing to do before she got home. She had to mail a package.When she got to the shopping mall at 7 pm，no parking was  52  ，except for the handicapped(残疾人的)space. Elaine drove right into it.It would only be a minute，and she told  53  .All she had to do was  54  the mailbox store，get the package  55  ，and pay the clerk.

Fortunately，there was no  56   in the store.Everything was done so  57   that she was whistling while she walked back out to her car.Then she stopped  58   .There was an envelope on the windshield.She opened it slowly.She knew  59   it was，but not how much it was.She screamed when she saw the   60   .A dog started barking.

41.A.depended     B.carried     C.talked      D.sold

42.A.full         B.open      C.free        D.busy

43.A.hurt       B. stuck     C.annoyed       D.punished

44.A.late         B.ready      C.excited       D.mad

45.A.satisfied       B.angry      C.exhausted     D.calm

46.A.unwillingly    B.immediately C.guiltily       D.gratefully

47.A.stop        B.start      C.discard       D.speed

48.A.gas        B.ticket      C.medicine      D.package

49.A.proud      B.aggressive     C.addicted      D. innocent

50.A.softly       B.rudely         C.strictly      D.skeptically

51.A.officer       B.excuse         C.driver       D.mistake

52.A.adoptable     B.accessible     C.acceptable     D.available

53.A. the clerk     B. the guard     C.the  worker      D.herself

54.A.take out      B.get out         C.run into       D.push into

55.A.weighed      B.bought         C.repaired      D.paid

56.A.car       B.line      C.police       D.service

57.A.quickly     B.slowly         C.strangely     D.quietly

58.A.talking      B.driving        C.thinking       D.whistling

59.A.how      B.why      C.what       D.that

60.A.letter      B.order         C.amount      D.invitation