湖南省2012年6月学位英语考试作文真题试题及答案

2012-06-21 14:26:06 字体放大:  

作文题目:投诉信(网友版1)www.for68.com

感谢6月7日来函。投诉本公司个别员工服务态度不好。公司对该情况已着手调查、并责令相关员工改正并致欠。请求对方接受公司道歉。并保证这类事情不会发生

(网友版2)今年五月在你商店购买了一款新型手机 In may this year you store bought in a new phone 手机使用不到一个星期就出现了故障 Mobile phone use less than a week appeared fault 已经维修了两次,仍然不能正常使用 Have to repair the two, still can't normal use 要求调换或道歉 Applied for or apology

湖南三级作文答案

Dear Mr. Wang

Thank you for your letter of June 7. Thank you TouSuBen company service attitude of the individual employee is bad. Now our company for your litigant this situation, our company has engaged in the research, and shall be ordered to correct for your staff and sincere apologies. As a manager, on behalf of my staff and the company apologized to you, I hope Mr. Wang can accept our sincere apologies, I in this represent our company to ensure that, this kind of situation things won’t happen again.

This matter to give Mr. Wang you bring trouble please understanding.

Sincerely yours,

peter Brown